The state of your building says a lot about your business, but then you don’t need us to tell you that. Keeping the windows cleaned and sparkling is only a small part of building maintenance and upkeep – but an essential one nonetheless.
You must not neglect the windows, but when you do hire a commercial window cleaner there are some questions you should ask before engaging a window cleaning company. To help you out, we’ve supplied a list of these questions below.
If you’re still not sure whether to engage a particular company, it’s always fine to ask for references. A reputable company should always be able to provide you with a reference or two. The bottom line is: don’t be afraid to ask questions.
Is your company fully insured?
There are a lot of window cleaners out there, so how do you choose the right one for you? A good place to start is to check they are properly insured. Is the company covered for public liability insurance or workers compensation insurance? Make sure the company is properly insured before you engage them.
Are your cleaning methods environmentally-friendly?
A greater number of window cleaning outfits are embracing the use of eco-friendly products and more environmentally-friendly methods of cleaning windows. Are they a carbon neutral window cleaning company? All Clean Services was the first window cleaning company to achieve the carbon neutral standard, and we remain committed to green practices and sustainability.
Are your employees fully trained and aware of safety protocols?
When cleaning windows or working at height, health and safety is a key consideration for companies in the industry. Check whether the company is part of the Federation of Window Cleaners. Are they SafeContractor approved? Are they OHSAS accredited? Is every employee fully trained? These are all things you should ask before hiring a window cleaning company.
Do you offer any guarantees?
A window cleaning company should stand by its work. If a company fails to carry out a job to the satisfaction of the client, then it should be able and willing to make sure the work is completed so that the client is happy. All Clean Services, for example, offer a 100% customer satisfaction guarantee. We always strive to offer the best window cleaning service, but if the client is not happy, we stick around to make sure you are happy.